Apple Solutions Expert

On-Site Technical Services is dedicated to meeting the technology needs of your company to ensure an up-to-date, secure and compliant network that is affordable and convenient – exactly what you need today and your business future needs

What We Do

Depending on the size of your business you may be doing most of the IT work yourself or you could have employees or whole teams devoted to it. Whatever your situation we are happy to assist you with your IT needs to whatever degree you desire.

Laptop Repair/ Desktop Repair

Is your computer or tablet broken, or won’t start? No worries our repair experts will diagnose what’s wrong and make all necessary repairs.

Virus and Spyware Removal

Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.

Data Recovery and Backup Plan

It’s scary to think important computer files and photos are just gone. We know how you’re feeling and are here to help and we’ll get to work recovering your data.

Network Design

Is your network performing to your satisfaction? Do you have a strange system of routers, switches, hubs, and WiFi devices that needs to be streamlined? Need a new WiFi network installed? Apple Solutions Expert can help you with these and many other networking needs


Cloud Services

Computer programs running slowly? Seeing unwanted ads and pop-up windows? Your device may be infected with viruses or spyware. We have the expertise to get things running cleanly again.

Your Personal Technology Consultant

Network hacking and security exploits are all over the news but how do these issues affect your business? Let ASE help secure your computers, networks, firewalls and private data. We can help you audit and improve your network security today.

About Us

Information Technology Company

IT Consulting Since year 2000

Analytical and dynamic IT professional with 20+ years of experience directing strategic IT operations and initiatives, leading cross-functional teams, and controlling multifaceted projects.

Proven track record of installing/upgrading components, setting up software, assisting with network administration, and resolving all IT support issues; skilled in Microsoft Azure, AWS Cloud, JAMF Casper Suite, Apple Script, Python, and ServiceNow.

Instrumental in executing system checks, analyzing computer data, liaising with vendors, preparing reports, troubleshooting software, and hardware problems, and designing data models.

Demonstrated success in evaluating processes, Identifying underperforming areas, and delivering solutions for organizational development and growth.

Articulate communicator with a credible history of cultivating and maintaining positive collaborations/partnerships with clients, key stakeholders, and senior management to realize organizational goals.

Do you have iPhones, iPads, or other smart phones and mobile devices you need configured, synced properly or integrated?

Give us a call or email today!

Why Choose Us

I cater to people who need professionalism. I work best with those who prefer to deal with a competent, mature, and trusted professional.

My Specialty Areas include:


Custom email domain acquisition, setup, and professional hosting and design


Wireless Technology Selection – Choose the system that best fits your needs


Wireless Concierge Services – Work with you to find, setup and use a wireless system


Personal Computer Design, Setup & Backup Strategy – Choose the right computer, platform, and backup system


Personal Computer Networking Design/Setup – Network your computer with others in your home or office


Android, Blackberry & iPhone Support & Training – Help you get the maximum utility from your device


eMail Systems Design & Wireless Mobilization – Set up your eMail and connect it to your wireless device


Application selection – Help you get the most out of your devices and computers by aiding you in selecting the right software to get the task at hand done


Home theater streaming devices – Help you pick out and learn to use any of the new gadgets that hook up to your entertainment center

To schedule your Free Personal Technology Consultation

Projects Completed

Years Of Experience

Satisfied Clients

Rates and Service Area

Apple Solutions Expert is located in RDU, and we provide in-person and remote support from RDU to Henderson, NC for our clients. Our standard consulting fee is affordable and there are discounts for retainer plans. We accept payment via Credit card & PayPal.

Standard On-site Service Area

On-site Support

ASE can come to your location and provide on-site technical support, troubleshooting and consulting. For the cities of San Jose, CA and about 75ml of area coverage.

For all other cities in the Bay & South Bay area till Santa Cruz & Gilroy, CA (see map) we have a minimum of two hours. Time in excess of 2 hours will be billed in 30 minute increments. Even if you do not need a full 2 hours of our time you will be required to pay the minimum. All travel will be billed at the standard hourly rate.

We are willing to work on multi-day projects anywhere in the world if you pay our travel, room and board.

Urgent (quicker than 24 hour response time required) and after-hours support is available, please inquire for rates.

Remote Support

ASE offers phone, email and Internet-based remote support. We can access your network over a VPN and use Apple & Microsoft Remote Desktop & to control and manage your computers and servers remotely.

If you don’t have VPN access or are on the road with your laptop we also use AnyDesk software for remote control, troubleshooting, and maintenance. Phone, email and remote support is billed in 6 minute increments and has no minimum hourly requirement.

Retainer Plans

If you pre-pay Apple Solutions Expert for four or more hours per month you can have us on retainer. Retainer clients have priority for emergency support and your urgent calls will be immediately routed to our cell phone and email. You will receive a discount (amount depending on how many hours per month) on all of your hours including the after-hours and urgent response.

Regular clients are required to pay after every session but retainer clients are only invoiced once per month. Unused hours roll over into the next month so you can effectively budget your regular IT costs with our monthly plans. Your company will also get up to 12 minutes a day of free telephone or email support. Give yourself and your employees the confidence you will get by having trained and certified IT, support staff, on-call with our retainer plans!

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We Create Fully Connected Systems So You Can Focus On Your Business

Providing Technology Consulting Services & Support For Over 24 Years. From Remote Desk Support To Dedicated Managed IT Resources.


from Redwood City  |  San Jose  |  Los Gatos  |  Cupertino  |  Morgan Gill | Watsonville & Santa Cruz, CA | Remote Support.

+ 1 (408) 827-5376

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